Answers to Your Questions

What is a WaterGreen Syphon Pump

About using the WaterGreen Syphon Pump

How to get a WaterGreen Syphon Pump

About WaterGreen Syphon Pump

• What exactly is a WaterGreen?
  WaterGreen is an easy to use syphon pump that is started with a few squeezes of a marine quality rubber bulb. Atmospheric pressure then takes over and it runs by itself, draining a bath in minutes.
  WaterGreen is 3.5 metres long, and connects directly to your garden hose so you can water your garden with your used bath water. It can be used immediately.

• How does it work?
  WaterGreen uses a siphon effect so that the water from your bath will run automatically from your bath into your hose. The only condition is that your garden must be at a lower level than the bath water. A few squeezes of the pump will start the flow. Then you can watch your Bath water flow onto your garden, saving your plants.

• Can I use it in my Bungalow?
  Your garden MUST be lower than the water source - probably at least 12 inches. The water flow is faster the bigger the height differential between the source and end of the hose. With only a few inches, the bath could take some time to empty. The middle picture on the right shows it used in a ground floor bathroom.

• What do other people think about WaterGreen?
  Click Testimonials to see how much our customers appreciate their WaterGreen

• Who is WaterGreen?
  WaterGreen was set up by two keen gardeners who wanted to save their gardens during the hosepipe ban. They decided they wanted to recycle their bathwater and searched the internet for a solution. Having found nothing, they invented WaterGreen. The product was designed and tested during 2005 and 2006 to launch in Spring 2006.

• Is WaterGreen unique?
  WaterGreen is protected by trademarks and patent applications.

Using Your WaterGreen

• Can I use my WaterGreen in an area with a Drought Order or Hosepipe Ban?
  Yes, you can use your WaterGreen connected to a garden hose to water your garden, wash your car, fill a water butt or even empty a paddling pool, so long as you are using recycled waste water. For example, used water from a Bath, Shower, sink or water butt.

• Is WaterGreen legal to use?
  Yes. The Water companies have confirmed that re-cycling your bath water onto your garden is perfectly safe and legal during a hosepipe ban.

• Can I wash my car with WaterGreen?
  Yes, it is safe and legal to use WaterGreen to wash your car.

• What if I use bubble bath?
  Three Valleys Water states on their website: "Household soaps and detergents are harmless to plants, however it's best to be mindful of how much product you put in your bath. For container watering it is suggested that you alternate domestic wastewater and rainwater and if needs be mains water with a watering can.

• Can I fill or empty my water butt with WaterGreen?
  Yes. The average water butt only holds about 100 litres. This is the equivalent of around 3 baths. WaterGreen is also an ideal substitute for a Water Butt. You should not store recycled water for too long in a water butt - in hot weather not more than 24 hours.

• Is it safe for my plants?
  There is a long established history of using grey water for watering plants and all the research we have seen says that bath water is perfectly safe for the vast majority of plants and lawns. Very sensitive plants, such as seedlings, rooting cuttings or very young plants won't appreciate grey water if it is full of chemicals so this might be the time to cut down on the soaps and detergents you use - it's much better for the skin. Please note however that grey water is not suitable for acid-loving plants such as camellias and rhododendrons.

• Can I recycle bathwater onto my fruit and vegetables?
  Recycled water should not be used on edible crops, but you can of course use WaterGreen to move rainwater from a water butt to the vegetable patch.

• Can I Use my WaterGreen for drinking water?
  No. WaterGreen is not designed to be used for anything other than recycling grey water.

• What is "grey water"?
  Grey water is the term used for water from baths, washing machines and sinks that can be recycled and used elsewhere, such as for watering gardens or washing cars.

• Are there any issues about storing grey water?
  Grey water should be stored for as short a time as possible, especially in hot weather - probably not more than 24 hours.

• Do I need to clean my WaterGreen?
  If you use it regularly, a weekly clean with some form of disinfectant, eg dilute bleach or anti-bacterial cleaner is recommended to prevent the build-up of biofilm.

• Will my neighbours think I am breaking the ban if I use my hose?
  If you would like leaflets to tell your neighbours that you are recycling water legally, we can send some to you. Please email info@droughtbuster.co.uk or write to us at 20 Riverview Gardens, London SW13 8QY.

Getting Your WaterGreen

• Can I pay by credit card?
  You can pay by credit card via the website - we use a very secure PayPal system. Its very easy, even if you have never done it before. Otherwise, you can pay by cheque. Full details here. Unfortunately, we can't take credit card orders by phone.

• How long will it take for my WaterGreen to arrive?
  We will send your WaterGreen by Royal Mail as soon as we receive your order, it generally takes around 7 and up to 14 days to arrive.

• Can I buy a longer WaterGreen?
  All WaterGreens can be extended by connecting any length of garden hose. We send out a 3.5m WaterGreen with a hose connector fitted as standard.

• Can I get WaterGreen elsewhere?
  The easiest way to buy your WaterGreen is to send a cheque in the post today. See the Buy Now! page. WaterGreen also is available throught a very small number of leading mail order houses and garden centres.

• What if I am not happy with the product?
  Each pump comes with a money back guarantee. If not satisfied, return within 14 days for a no quibble money back guarantee.

• I need my Watergreen sent to the Channel Islands, will it cost the same?
  The price for Watergreen exported to the Channel Islands is still £19.99. (Purchasers outside the UK and Channel Islands should use the Non-UK Customers' link in the Buy Now section of the website.)

Can I distribute WaterGreen or sell it through my garden centre, website or mail order catalogue?
For wholesale orders, contact Antonia Lord on 07974 230 290 or Louise Angus on 07768 882 984.

 

Who do I contact for more information?
Call Antonia or Louise on 0870 803 1255. Go here for press enquiries

 

What if I have more questions?
Contact Us

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